Frequently Asked Questions
Got more questions? We have the answers.
- Demographics: We’ll ask you for your full name, date of birth, state of residence, address, as well as medical release information should you want someone else to be able to correspond with us on your behalf.
- Insurance: We’ll need information about your doctor, as well as your primary insurance provider (and any secondary insurance, should you have any).
- Product needs: If you already know which specific brand or product you want, we’ll set you up with it. If you’re still looking for the right product for you, we’ll make recommendations and help you order samples to try out at home.