Patient Policies

This will help you understand what rights you have and what you're entitled to as a Better Health Supplies member.

These are the standards that every Medicare DMEPOS supplier must meet in order to obtain and retain their billing privileges.

Learn more about the warranties we offer and what to do if you're not completely satisfied with your products.

Learn how to contact us if you're not completely satisfied with the service you received.

We respect your privacy and ensure that your information is always secure. Learn more about how your information may be used, here.

    Contact Us

    Better Health Supplies can be contacted by phone, TXT, fax, or email at all hours.
    Our working hours are 9am-5pm PST, and after-hours messages will be returned within 2 business days.

    Phone: 415-475-8444 (9am-5pm PST)
    Fax: 415-385-8212
    Mail: 680 8th St. Suite 240, Unit G San Francisco, CA 94103
     
     
     

    How Better Health works

    At Better Health, we help our customers find the best medical supplies for their needs. Getting started is as easy as 1-2-3!

    Expert consultation

    Our experts recommend the right products for you

    Insurance handled

    We handle your insurance paperwork and ensure you never overpay

    Get your supplies

    We ship your products to your door, for free

    Danielle - Head of Operations
    Am I eligible?
    Takes a few minutes.
    Questions?

    We are asking you a few questions to
    determine if Better Health can help you
    meet your needs.

    It shouldn't take longer than one minute of your time.

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    What type of insurance do you have?

    Select all that apply. This helps us bill your insurance so you don’t pay out of pocket.

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    Oops!

    Unfortunately at this time we’re only able to serve people with insurance.
    We’re working on it though!

    Browse Products

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    Better Health Membership Benefits

    • Free & Fast 2-day shipping.
    • Personal care team
    • Easy re-orders via SMS
    • Access to free samples
    • Widest product selection

    Need Help? Call our Care specialist.

    We're available from
    Monday to Friday
    8:30am ~ 8:30pm EST

    415-475-8444

    Get a free price quote


    assistant

    Better Health Membership Benefits

    • Free & Fast 2-day shipping.
    • Personal care team
    • Easy re-orders via SMS
    • Access to free samples
    • Widest product selection

    Need Help? Call our Care specialist.

    We're available from
    Monday to Friday
    8:30am ~ 8:30pm EST

    415-475-8444

    Get a free price quote

    How can Better Health help you today?