When you sign up for a Better Health Peer Support session, you receive a private 1:1 phone call with one of our vetted ostomy peer coaches. This is your chance to talk to a fellow ostomate, swap tips and stories, ask questions, or just get a sympathetic ear.

But signing up for Peer Support also includes you in something much bigger — you join us in our effort to bring timely coaching and education to ostomates nationwide. Peer Support has been clinically proven to be an effective healthcare intervention. By signing up, you'll not only receive personalized advice, but you'll help us learn and improve so we can expand our program to thousands of ostomates across the country.

Yes! Our coaches are all ostomates themselves and understand how important it is to find the right products for your need and lifestyle. They're all equipped to help you find the best products for you, whether that means helping you troubleshoot any problems you're having with your current supplies, or helping you find new ones to try.

Our coaches are unable to provide medical advice or financial aid. However, in certain cases, we may able to send you some free samples if you're trying to find the right products for you.

At this time, we don't allow individuals to choose their coaches. But don't worry! All our coaches are trained and vetted to answer all your questions.

Each Peer Support session consists of 4 steps: a pre-coaching form, the coaching phone call, and two post-call surveys. The pre-coaching form is important because it helps us get to know you, your back, and your situation before we call you. That way, we can focus on helping you during the call itself. The post-call surveys are also essential — they help us understand whether we were able to help you and how we can improve. Your feedback helps us get better and reach even more ostomates throughout the country!

Once you have completed your entire Peer Support session (including all the surveys), you can then sign up for a follow-up session, if you need one.